What you need to know:

  • Timed tickets are required for all visitors walk-ins cannot be guaranteed
  • 2-hour visit duration (not including 3:30 & 3:45 timeslots as we close daily at 5pm)  dining time in the Chrysalis Café (optional) must be included within the 2-hour allotted time
  • Face masks will not be required as of March 21st, 2022 in accordance with Ontario’s public health guidance. Visitors are welcome to wear their own masks, and face masks will be available for purchase on-site.

See all Health & Safety Commitments >

If you are unable to make the reserved time you must notify us at least one hour prior to your scheduled visit. Please email [email protected] or call 519-653-1234 x 100.

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